FAQ for VINinspect

A VinInspect Vehicle History Report provides an easy-to-understand readout about your potential vehicle purchases

Vehicle History Report
To start your trial VINinspect you simply need to hav https://vininspect.com/ your VIN number and desire to check it. In a free precheck you are able to see what information will be in your report and after that decide whether you want to buy it. Keep in mind that you have an opportunity to check available packages here
Make sure you are logged in into your account. In the dashboard you are able to find all reports that you ever ordered, all transactions made and all other useful information.
  • Junk and Salvage information;
  • Information about Recalls;
  • Mileage Records;
  • Odometer readings;
  • Title Brand check;
  • Theft Records;
  • Market Price Analysis;
VINinspect is an Approved NMVTIS (National Motor Vehicle Title Information System Data Provider. NMVTIS is a national database designed to protect consumers from fraud and unsafe vehicles, keep stolen vehicles from being resold, and provides users with accurate and complete vehicle information.
A "No Records Found" message means that our vehicle history data search found no information for this vehicle. It can be so if the vehicle is being manufactured before 1981 and it doesn't have the vehicle information number (VIN. It could also mean that the car is so new that there are currently no records for it.
If you have prepaid reports and want to use them, you need to log in to your account at https://vininspect.com/ using the email and the password. Then go back to the main page and enter the necessary VIN number, press Enter. After updating the web page press the button "Redeem Credit!".
Make sure you are logged in into your account. When you login - just follow the steps from the previous question.
You need to contact us here. We’ll help you.
You need to go to the login page. Enter your email that you used to use for registration and click “I forgot my password”. The reset link will be sent to your email.
You can submit a request to obtain a full or partial refund of your vehicle history report, if you are not 100% satisfied with the report that you’ve purchased from us within 14 days after your purchase. Read more+
Please contact our Customer service
Ordering a VINinspect Report
If you have prepaid reports and want to use them, you need to log in to your account at https://vininspect.com/ using the email and the password. Then go back to the main page and enter the necessary VIN number, press Enter. After updating the web page press the button "Redeem Credit!".
Make sure you are logged in into your account. When you login - just follow the steps from the previous question.
You need to contact us here. We’ll help you.
My VINinspect account and customer support
You need to go to the login page. Enter your email that you used to use for registration and click “I forgot my password”. The reset link will be sent to your email.
You can submit a request to obtain a full or partial refund of your vehicle history report, if you are not 100% satisfied with the report that you’ve purchased from us within 14 days after your purchase. Read more+
Please contact our Customer service
Vehicle History Reports
That You Can Rely On
If the used vehicle you’re looking in has been at accident, we’ll find out.
No VIN yet? Get Vininspect report

Contact with our Managers

If you have support related issues, please click the button below to contact our managers.

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Volha Volcheck
Manager
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