Thank you for choosing VINinspect!
If you are not 100% satisfied with your purchase from us, you can submit a request to obtain a full or partial refund of your vehicle history report within 14 days after your purchase. If the refund request is not received within this timeframe then you will not be eligible for a refund. Please note, the reliance on any vehicle history report when purchasing a vehicle is at your own risk. We cannot be held liable for any purchases you make in reliance on our reports.
Valid refund reasons:
- You received an empty report;
- You can't open your report or receive an error message;
- You were charged twice for the same report.
Invalid refund reasons
- Inaccuracies in a report
- Incomplete report
- Untimely report
To submit a refund request please fill out the form below or email the following information to:
- Email Subject: Refund request
- Your e-mail:
- Vehicle VIN number:
- Reason for the refund:
- Your Name:
- Your Surname:
- Date of purchase:
- Method of payment:
- Your paypal transaction ID or last 4 digits of your credit or debit card:
You can reach out to us by phone or email. Our dedicated representatives will be available to speak with you and address your concerns.
That You Can Rely On